This Privacy Policy ("Privacy Policy") applies to the personal information collected through the TrackAll application ("App" or "Application") and the TrackAll website ("Website") at trackall.in. By accessing the App or Website, you accept the terms and conditions of this Privacy Policy.
This Privacy Policy governs the collection, use, storage, processing, and disclosure of personal information collected through the App and Website.
Global Solution Makers, a distinguished and ISO certified organization committed to delivering excellence and ensuring the highest standards in quality, information security, and information technology service management. Our certifications reflect our unwavering dedication to providing unparalleled services and solutions. Explore the foundation of our commitment below:
At Global Solution Makers, quality is not just a goal; it's our commitment. Our ISO 9001:2015 certification validates our robust Quality Management System, ensuring that every aspect of our operations meets and exceeds internationally recognized quality standards. This certification reflects our dedication to delivering products and services that consistently meet customer expectations while continuously improving our processes.
Your data security is our top priority. With ISO 27001:2013 certification, we demonstrate our steadfast commitment to implementing and maintaining an effective Information Security Management System. This certification ensures that your sensitive information is handled with the utmost confidentiality and protection, providing you with peace of mind in an increasingly digital world.
Efficient and reliable IT services are the backbone of modern businesses. Our ISO/IEC 20000-1:2018 certification underscores our commitment to delivering top-notch Information Technology Service Management. We adhere to international best practices, ensuring the seamless delivery of IT services that align with your business objectives. Trust us to manage your IT services efficiently and effectively.
By using the App or Website, you consent to the collection, use, storage, processing, and disclosure of your personal information as described in this Privacy Policy. We will not share your information with any third parties or third-party service providers for the purposes of advertising or marketing.
Contact information, including your name, address, telephone number, and email address.
Payment information, such as credit card details.
Information obtained from your account used to log in to the App or Website.
Information about services received or rendered through the App or Website.
| Type of Apps | Mobile Application | Web Application |
|---|---|---|
| WHAT DATA WE MAY COLLECT | Name | Name |
| Mobile Number (for OTP Verification) | Mobile Number (for OTP Verification) | |
| User's GPS Location (Conditional) for attendance/tasks | User's GPS Location (Conditional) for attendance/tasks | |
| User's GPS Location (Optional - to track direction) | Device unique id, model and network connectivity. | |
| Device Model and network connectivity | ||
| Camera for selfie attendance and while filling the pictures related filed task forms | ||
| Phone contacts - for requesting otp and adding CRM contacts |
Providing the services offered by TrackAll.
Performing background verification and credit checks.
Determining eligibility for services and determining loan terms and conditions.
Assisting with customer support and providing additional support when needed.
Complying with legal or regulatory obligations.
Analyzing app performance and improving products and services.
Sending communications and notifications regarding products, offerings, and collections.
To our employees for support and issue resolution purposes.
To third-party service providers who perform services on our behalf.
To business partners who may provide additional services.
In response to a court order or legal request.
For third-party integration purposes.
When you use our web or cloud applications, visit websites, or retrieve resources that form part of a website, certain pieces of data known as cookies are sent to the device you are using and will be stored there. Your web browser stores them either at our request or the request of a third party whose services we use. Each cookie, in one way or another, distinguishes you from other users and website visitors. There are also other techniques, such as using web beacons or pixels, whose purpose can be similar to that of some cookies. In this policy, the word "cookie" designates the objects delivered by those techniques as well.
Cookies vary by nature and purpose. For instance, a "session cookie" only exists in the temporary memory of your device, i.e., while your service session or visit to a website lasts, and is usually deleted when your web browser is closed. A "persistent cookie," on the other hand, has a longer lifespan; it remains on your device until you delete it or until it expires. A "secure cookie" can only be sent over a "secure" (encrypted) connection, making it harder for others to intercept information. A "first-party cookie" belongs to us, and a "third-party cookie" belongs to someone other than TrackAll, e.g., a company providing us with service or website analysis services or delivering our messages (such as advertisements) across the internet.
Some of the above cookies are associated with your user account and certain of your profile information, allowing you to log in to the service and remembering that you are logged in, enhancing security and helping us to show you the right content. Other cookies allow us (or third parties we have engaged) to recognize and count the number of visitors to a website, see how they move around the site when using it, which links they follow, and who reads what, or to selectively record and analyze how and by what means users are interacting with our applications. Certain cookies are used to recognize you when you return to a website, enabling us to personalize our content for you and remember your preferences, e.g., your choice of language. Quite importantly from a privacy aspect, there are some third-party cookies that gather information about your browsing activities over time and across different websites following your use of ours, which may result in advertisements or other messages being displayed to you based on your browsing history.
You will encounter all of these cookies when interacting with our online applications, websites, or web resources. Cookies are vital to the service and websites. You can, however, remove them individually, in selections, or all in one sweep, and it is possible to disallow their use altogether or refuse certain types of them. Your browser tools or support pages will tell you how to do that. However, if you disallow first-party cookies, your copy or instance of the service may not operate properly, or at all, and your experience at websites will be notably poorer, or at least not as we intended.
Third-party cookies can usually be managed by the tools provided by those parties. Some of such tools are available here:
https://adssettings.google.com (Google
advertising settings);
https://tools.google.com/dlpage/gaoptout (Google
Analytics opt-out);